CQC KLOE Question Register jon.roberts220161@gmail.com 24/11/2020 Key Lines of Enquiry - Individual QuestionsTimely access to care and treatmentNoSectionPractice Policy103Do people have timely access to initial assessment, test results, diagnosis or treatment?View104Can people access care and treatment at a time to suit them?View105What action is taken to minimise the length of time people have to wait for care, treatment or advice?View106Do people with the most urgent needs have their care and treatment prioritised?View107Are appointment systems easy to use and do they support people to access appointments?View108Are appointments, care and treatment only cancelled or delayed when absolutely necessary? Are delays or cancellations explained to people, and are people supported to access care and treatment again as soon as possible?ViewPage 1 of 2:1 2 »