CQC KLOE Question Register


Key Lines of Enquiry - Individual Questions

Safeguarding and protection from abuse

NoSectionPractice Policy
1How are safety and safeguarding systems, processes and practices developed, implemented and communicated to staff?View
2How do systems, processes and practices protect people from abuse, neglect, harassment and breaches of their dignity and respect? How are these monitored and improved?View
3How are people protected from discrimination, which might amount to abuse or cause psychological harm? This includes harassment and discrimination in relation to protected characteristics under the Equality Act.View
4How is safety promoted in recruitment practice, arrangements to support staff, disciplinary procedures, and ongoing checks? (For example, Disclosure and Barring Service checks.)View
5Do staff receive effective training in safety systems, processes and practices?View
6Are there arrangements to safeguard adults and children from abuse and neglect that reflect relevant legislation and local requirements? Do staff understand their responsibilities and adhere to safeguarding policies and procedures, including working in partnership with other agencies?View
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