CQC KLOE Question Register


Key Lines of Enquiry - Individual Questions

How staff, teams and services work together

NoSectionPractice Policy
56Are all necessary staff, including those in different teams, services and organisations, involved in assessing, planning and delivering care and treatment?View
57How is care delivered and reviewed in a coordinated way when different teams, services or organisations are involved?View
58How are people assured that they will receive consistent, coordinated, person-centred care and support when they use, or move between different services?View
59Are all relevant teams, services and organisations informed when people are discharged from a service? Where relevant, is discharge undertaken at an appropriate time of day and only done when any necessary ongoing care is in place?View
60How are high-quality services made available that support care to be delivered seven days a week and how is their effect on improving patient outcomes monitored?View
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