Key Lines of Enquiry - Individual Questions

Taking account of the needs of different people

No	Section	Practice Policy
93	How are services delivered, made accessible and coordinated to take account of the needs of different people, including those with protected characteristics under the Equality Act and those in vulnerable circumstances?	View
94	How are services delivered and coordinated to be accessible and responsive to people with complex needs?	View
95	How are people supported during referral, transfer between services and discharge?	View
96	Are reasonable adjustments made so that people with a disability can access and use services on an equal basis to others?	View
97	Do key staff work across services to coordinate people's involvement with families and carers, particularly for those with multiple long-term conditions?	View
98	Where the service is responsible, how are people encouraged to develop and maintain relationships with people that matter to them, both within the service and the wider community?	View

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