Key Lines of Enquiry - Individual Questions

Culture of the organisation

No	Section	Practice Policy
126	Do staff feel supported, respected and valued?	View
127	Is the culture centred on the needs and experience of people who use services?	View
128	Do staff feel positive and proud to work in the organisation?	View
129	Is action taken to address behaviour and performance that is inconsistent with the vision and values, regardless of seniority?	View
130	Does the culture encourage openness and honesty at all levels within the organisation, including with people who use services, in response to incidents? Do leaders and staff understand the importance of staff being able to raise concerns without fear of retribution, and is appropriate learning and action taken as a result of concerns raised?	View
131	Are there mechanisms for providing all staff at every level with the development they need, including high-quality appraisal and career development conversations?	View

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