Key Lines of Enquiry - Individual Questions

Management of information

No	Section	Practice Policy
146	Is there a holistic understanding of performance, which sufficiently covers and integrates people's views with information on quality, operations and finances? Is information used to measure for improvement, not just assurance?	View
147	Do quality and sustainability both receive sufficient coverage in relevant meetings at all levels? Do all staff have sufficient access to information, and do they challenge it appropriately?	View
148	Are there clear and robust service performance measures, which are reported and monitored?	View
149	Are there effective arrangements to ensure that the information used to monitor, manage and report on quality and performance is accurate, valid, reliable, timely and relevant? What action is taken when issues are identified?	View
150	Are information technology systems used effectively to monitor and improve the quality of care?	View
151	Are there effective arrangements to ensure that data or notifications are submitted to external bodies as required?	View

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