CQC KLOE Question Register


Key Lines of Enquiry - Individual Questions

Learning, improvement and innovation

NoSectionPractice Policy
158In what ways do leaders and staff strive for continuous learning, improvement and innovation? Does this include participating in appropriate research projects and recognised accreditation schemes?View
159Are there standardised improvement tools and methods, and do staff have the skills to use them?View
160How effective is participation in and learning from internal and external reviews, including those related to mortality or the death of a person using the service? Is learning shared effectively and used to make improvements?View
161Do all staff regularly take time out to work together to resolve problems and to review individual and team objectives, processes and performance? Does this lead to improvements and innovation?View
162Are there systems to support improvement and innovation work, including objectives and rewards for staff, data systems, and processes for evaluating and sharing the results of improvement work?View
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