Key Lines of Enquiry - Individual Questions

Safe care and treatment

No	Section	Practice Policy
19	Are people?s individual care records, including clinical data, written and managed in a way that keeps people safe?	View
20	Is all the information needed to deliver safe care and treatment available to relevant staff in a timely and accessible way? (This may include test and imaging results, care and risk assessments, care plans and case notes.)	View
21	When people move between teams, services and organisations (which may include at referral, discharge, transfer and transition), is all the information needed for their ongoing care shared appropriately, in a timely way and in line with relevant protocols?	View
22	How well do the systems that manage information about people who use services support staff, carers and partner agencies to deliver safe care and treatment? (This includes coordination between different electronic and paper-based systems and appropriate access for staff to records.)	View

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