CQC KLOE Question Register


Key Lines of Enquiry - Individual Questions

Assessing needs and delivering evidence-based treatment

NoSectionPractice Policy
39Are people's physical, mental health and social needs holistically assessed, and is their care, treatment and support delivered in line with legislation, standards and evidencebased guidance, including NICE and other expert professional bodies, to achieve effective outcomes?View
40What processes are in place to ensure there is no discrimination, including on the grounds of protected characteristics under the Equality Act, when making care and treatment decisions?View
41How is technology and equipment used to enhance the delivery of effective care and treatment and to support people?s independence?View
42Are the rights of people subject to the Mental Health Act 1983 (MHA) protected and do staff have regard to the MHA Code of Practice?View
43NOT FOR GP PRACTICES : How are people's nutrition and hydration needs (including those related to culture and religion) identified, monitored and met? Where relevant, what access is there to dietary and nutritional specialists to assist in this?View
44How is a person?s pain assessed and managed, particularly for people who have difficulty communicating? How is a person?s pain assessed and managed, particularly for people who have difficulty communicating?View
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