Key Lines of Enquiry - Individual Questions

Staff skills and knowledge

No	Section	Practice Policy
50	Do people have their assessed needs, preferences and choices met by staff with the right skills and knowledge?	View
51	How are the learning needs of all staff identified? Do staff have appropriate training to meet their learning needs that covers the scope of their work, and is there protected time for this training?	View
52	Are staff encouraged and given opportunities to develop?	View
53	What are the arrangements for supporting and managing staff to deliver effective care and treatment? (This includes one-to-one meetings, appraisals, coaching and mentoring, clinical supervision and revalidation.) How is poor or variable staff performance identified and managed? How are staff supported to improve?	View
54	How is poor or variable staff performance identified and managed? How are staff supported to improve?	View
55	Are volunteers recruited where required, and are they trained and supported for the role they undertake? Are volunteers recruited where required, and are they trained and supported for the role they undertake?	View

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